• 0208 537 2972
  • info@ihs-web.co.uk

At IHS we are proud of our record. Our aim is to be transparent in every area of our business. To this end we ensure that we comply with legal requirements and conduct our activities fairly and with integrity.

We will provide a safe and supportive environment for all our employees and strive for outstanding health and safety performance. We encourage personal development and actively encourage our employees to become involved in both local community and national initiatives.

Every member of our staff goes through a tough selection procedure to ensure we only employ those with experience and professionalism. Choosing drivers with the right personality ensures our customers also receive the kind of care and attention to detail they deserve when on the road.

When a new driver join us; they will already be qualified with the relevant professional license; however upon joining our company all staff undergo a stringent introduction program to bring them up to the IHS exacting standards of both safety and customer care. Only then will each Driver and Passenger Assistant be issued with a company photo ID giving you the reassurance that you are in the hands of a professional.

Our focused is on safety and customer service; we want your repeat business and hope to gain it by ensuring that

  • Our fleet is regularly maintained to the highest of standards by qualified and DVSA (formally known as VOSA) approved engineers.
  • Drivers and Passenger Assistants have a vested interest in providing you with a service that will be hard to beat.
  • Drivers and Passenger Assistants hold a PAT &/or MiDAS Training certificates.
  • We can provide vehicles which are equipped to transport wheelchair users safely (*)
  • We can quote prices in advance for journeys allowing you to budget in advance.
  • Our office staff is as highly trained as our on road staff; each one of them has experience of the on road aspects of our business so that they have a better understanding of your transport needs.

* ( whilst the vast majority of wheelchairs can be carried by our vehicles due their designs a few exceptionally large wheelchairs may not be able to be accommodated safely; please talk to a member of our staff if you need transport for a user of this type of wheelchairs)

We endeavour to protect and care for the welfare and development of our employees, the environment, our customers and the local communities in which we operate.

From years of experience we know that our knowledgeable, professional, safe and friendly drivers will make your journey a pleasurable one.

Our Costumers:

As well as having many customers in the private and corporate sectors we also provide transport for public sector departments include:

  • London borough of Brent
  • London borough of Ealing
  • London borough of Hackney
  • Birmingham City Council
  • London borough of Hillingdon
  • London borough of Hounslow
  • London borough of Harrow
  • London borough of Redbridge
  • London borough of Hammersmith & Fulham
  • The Royal Borough of Kensington & Chelsea
  • Wesminster City Council
  • London borough of Barking & Daginham
  • London borough of Tower Hamlet
  • London borough of Barnet

A private company offering public services

The world’s population is growing at great speed and it is essential to find solutions to integrate efficient public transit systems into the urban environment.

This must be done while responding to passenger’s requirements such as more frequent services, increased levels of safety and improved comfort.

The solutions found must takes account of the time and space available. It is for this reason that sustainable development and its guiding principles are a continuous concern to the Development and Management Team at IHS Transport Services Ltd.

One thing that hasn't changed is the diversity of passengers' requirements. New demographic trends, particularly that of reduced car ownership in built up areas, are altering demand for transport services. Overcrowding in cities is driving a reduction in the quality of life for many people and transportation holds the key to greater mobility for the population producing a better life satisfaction.

Our vision

Our objective is to cater to the changing needs of all current and potential passengers, including corporate groups, families, school children, older people and those with special needs. We supplement the public transit solutions they use every day by providing a bespoke service, expanding coverage, making connections easier and broadening access to transportation for everyone. IHS Transport Services also offers to manage passenger transport on a contractual basis, in an innovative, reliable and cost effective way.

  • To provide and promote professional solutions to transport needs.
  • To be the best long-term partner through mobility improvement.
  • To attract more clients and passengers through our service excellence.

Respect for the Law

All vehicles in our company are licensed PCO or PSV respectively.

We hold Operator Licences in the Metropolitan and the Eastern Traffic Areas; complying with the legal requirements including Drivers Hours regulations and maintenance standards as set out by the Traffic Commissioners.

Appropriate insurance covers both the vehicles and passengers; which includes public liability cover of up to £10 million in unlikely event that it is needed.

Ongoing vigilance to changing legislative requirements is monitored by our own in house Transport Consultant and a system for Driver quality monitoring is in place.

Honesty and integrity

  • Fostering employee loyalty
  • Discretion and confidentiality regarding customer and company information
  • Conflict of interest management
  • Transparency and accuracy of published information
  • Compliance with best business standards in terms of corporate governance.

Social Responsibility

  • Respecting and striving for National and International standards of excellence
  • Ensuring employee training, protection and career development
  • Implementing actions aimed at improving the life of local communities
  • Communicating activities e.g. human resources reporting and recording of human resources initiatives

Risk Management

  • Striving for outstanding health and safety performance in the work place.
  • On road driver quality monitoring assessments.
  • Identifying and limiting industrial and environmental on-site risks.
  • Increased monitoring of operational facilities in respect of public health issues.

SEND QUICK MAIL ( CONTACT US )

Contact us

I.H.S Transport Services Ltd
46-48 Byron Road ,
Harrow , HA3 7SS
London , UK

T 0208 537 2972
F 0208 537 2041
E info@ihs-web.co.uk

Stay Connected